How to make a ‘Subject Access Request’

The right of access, commonly referred to as “Subject Access Request”, gives individuals the right to obtain a copy of their personal data as well as other supplementary information. 

You have the right to ask for copies of all the information we hold on you:

This report will include the Personal Data we have about you, provided to you in a structured, commonly used, and portable format.

What do I need to do? 

To make a Subject Access Request please use one of the following methods.

  1. Submit a Support Request at joinblink.freshdesk.com/

    Please title the Request: "Subject Access Request for <Your full name>. " Also include your email or mobile that you use to access Blink

  2. Write to us at the address below.

    In the letter please include:

    • Your Blink Logon ID
    • Your full name
    • Your contact details

Our Address: Blink Customer Support, 71 Fanshaw Street, London, N1 6LA.

Please note that Blink may request additional information from you to verify your identity before we disclose any information.

How long will it take?

Where possible a Subject Access Request will be actioned within 30 days of receipt. However, where requests are complex or numerous, we will notify you within 30 days and action the request within 90 days of receipt.

How much does it cost?

In most cases Subject Access Requests are free. However, Blink reserves the right to charge a reasonable fee to the requester when a request is manifestly unfounded, excessive or repetitive.

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