Missing information could cause many issues so ensuring that a user is in the correct team(s) is important. Thankfully, Blink allows admins to check what teams a user is a part of and add others as needed!
In this article:
Check a user's current Teams
Open the Admin Panel
Go to the Users page under User Management
Enter the name/email/employee ID/phone number of the user you're trying to locate. Click on their name to open the profile.
In the profile, be sure to switch the view from "Profile" to "Teams"
This will show a complete list of the Teams this user is a part of.
Add user to a team
If you realize that a user is missing a team and needs to be added, you can add them from the user profile screen you reached from the steps above.
From the user profile, click the "Add to Teams" button
A pop-up will appear. Type in the Team(s) you'd like to add the user to.
When you're ready, click the "Add user to teams" button as shown below.
The user will now show that they are a member of the desired team(s). You do not need to press 'Save' when adding a user this way.
FAQs
What if I need to remove a user from a Team? | From the user profile, click the 3 dots next to the team you wish to remove them from. This will give you the option to revoke Team Admin (if assigned to this user) and/or remove them from the team.
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How can I control who posts to the Team? | You have the option to restrict posting for teams as needed. Check out this article for more information! |
Is there a way to automate this? | Absolutely! You can set up dynamic teams to automatically assign/remove users based on their profile information. |
Why can't I see the team I want to add? | This could be because you are already a member of the team, the team you're looking for has been deleted, or an issue with the SCIM sync. |