Creating Teams and Channels

How to organize your users to make sure they can access all information and updates important to them

Updated over a week ago

This feature is included with all Blink subscriptions.

Blinks Feed and Hub can be personalized based on a users' Team assignment. The Chat feature can also be personalized by Team through the use of channels.

Creating a Team

  1. Go to 'Admin Panel' - only Admins can access this via desktop

  2. 'Admin Panel' will open in a secondary tab

  3. Scroll to Teams

  4. Select ‘(+) Create a Team’

  5. Name your Team for the users you will be inviting. Some Teams we see across our clients are:

    1. Location/site-level, e.g. New York, London, Sydney employees

    2. Function, e.g. Senior Management, HR & Operations, IT, your Frontline’s job titles

    3. Projects for cross-functional Teams, e.g. Diversity & Inclusion

Creating a Channel

Please note, you must be a team admin in order to create a Channel.

  1. Go to the Blink app

  2. Select Directory

  3. Select the ‘Team’ tab - Channels are discoverable and accessible from all users that are within this Team

  4. Select the Team you’d like to create a Channel for

  5. Select (+) ‘Create Channel’

  6. Choose a title, e.g. “New Starters”, Frontline job title, and description for context.

    1. If you only want specific users from the Team you’ve selected to see this Channel, select followers from the drop-down

  7. If you want everyone in the Team to see this Channel, leave this blank

  8. Select Create

  9. Upload an image relevant to your Channel, and choose Channel settings

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