Can I migrate posts from Workplace?
Can I migrate posts from Workplace?
Yes, we can import your Feed Posts from the past 12 months. These will include all media, comments and reactions. Bear in mind that posts by inactive users will not migrate.
What types of content can I migrate from Workplace to Blink?
What types of content can I migrate from Workplace to Blink?
Our migration tool can migrate the following data types from your Workplace instance:
Users & Groups, including all active users, pictures, profile information, groups, group memberships, automated membership rules. Inactive users will not be migrated.
Feed posts (up to the past 12 months), including media, comments and reactions. Please note that we can migrate all Feed posts apart from those specific to Workplace functionality (e.g. Events, Group sharing posts, posts linking to other parts of your Workplace environment). Posts by inactive users, as well as their comments and reactions, will not be migrated.
Knowledge Library, including pages with all media and audience rules.
We are not currently offering migration of Chats and Chat history from Workplace to your Blink instance.
How long will the migration take?
How long will the migration take?
The time it takes to complete your migration depends on a few factors, including the size of your data, which data types you want migrated over, and the availability of our engineers to perform the transfer.
Generally, once you have configured Blink as a custom integration in your Workplace Admin, and sent us your token, the migration can be completed within 1-2 working days.
Will inactive users be migrated?
Will inactive users be migrated?
No, we do not migrate inactive users, nor their feed posts or reactions and comments. Only active users and their associated content will be migrated.
How much does migration cost?
How much does migration cost?
The cost of migration depends on both the types of data you want to carry over, as well as the amount of it (based on your organisation’s size):
Users & Groups - free of charge
Feed Posts (up to the past 12 months) - one-off cost
Knowledge Library - one-off cost
To get an estimate of the one-off cost of migrating Feed Posts and Knowledge Library content, please contact Support via the live chat button.
What is required from my team for the migration?
What is required from my team for the migration?
A Workplace administrator with appropriate permissions can follow our migration guide to configure the migration in a matter of minutes.
They will need to follow our instructions to begin a bulk export of the required data, and also add Blink as a custom integration into your Workplace instance.
Please get in touch with support to retrieve the instructions and kick-off your migration.
Will migrating users send Blink invites to everyone?
Will migrating users send Blink invites to everyone?
No, users migration will only migrate users to the ‘Imported’ tab in your User Management area. You will still have control over when you want to send invites out.
Is there a different app for the chat only like Workplace?
Is there a different app for the chat only like Workplace?
No, in Blink the Chats function is integrated into the rest of the app, both of mobile and desktop. So no need to download two separate apps.
Will migrated posts still show the original date and time?
Will migrated posts still show the original date and time?
Yes, the posts from Workplace will retain their original timestamps when migrated over into Blink