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FAQs

Frequent questions and general troubleshooting assistance
46 articles
If someone leaves an organization, what happens to their Blink account?
Why can't I see/do anything in Blink?
Switching between Blink accounts.
How are mobile users activated on Blink?
Does Blink require mobile phone numbers for activation?
What is Blink?
Why am I not receiving emails from Blink?
My account has been restricted
What to do if you didn't receive your 6-digit login code
What is a One Time Passcode? (OTP)
Reporting abuse on Blink
Determining important chats
Empowering Workforces Through Accessibility
Accessibility Statement for Blink
Accessibility Conformance Report
Meta Migration
Business and Enterprise Plans
What do I need to know before I sign up for Blink?
Is there a maximum number of users I can add during the Blink trial?
Billing
What is Blink's architecture?
Workplace Migration FAQs
📆 How long do I have to trial Blink?
👪 Can I invite my colleagues during the trial?
🏁 How do I keep going at the end of my trial?
Are we able to re-order files within the Hub?
How are users loaded into Blink?
Can we automate team management in Blink?
Can we use biometrics to manage security on a mobile device?
What is the process for users imported into Blink from an admin/backend perspective?
Can Blink automate admin and role settings through the user sync process?
Migration Requests
Why can't I add this user?
Why can I only send one invite per hour?
How do I remove a mandatory read?
Billing FAQs
How to format Start Dates