Keeping your app updated
Keeping Blink updated ensures you have the latest features, bug fixes, and security patches. The update process varies slightly by platform.
How do I update Blink?
On the web app: press Ctrl+R (Windows) or Cmd+R (Mac) to refresh. On desktop: quit and reopen the app. On iOS: update via the App Store. On Android: update via the Google Play Store.
✅ Why keeping Blink updated matters
• Get new features as soon as they are released.
• Stay protected with the latest security patches.
• Avoid bugs and performance issues that have been fixed in newer versions.
• Ensure compatibility with your organization's Blink configuration.
🌐 How do I update the web app?
Press Ctrl+R (Windows) or Cmd+R (Mac) to refresh the page.
The latest version will load automatically.
💡 Keep your browser up to date too. An outdated browser can affect Blink's performance independently of the app version.
💻 How do I update the desktop app?
Quit the desktop app completely.
Reopen it - the latest version installs automatically on launch.
💡 The "Check for Updates" option does not reload Blink. It only checks for updates to the app framework, not Blink itself. Always close and reopen the app to get the latest version.
📱 How do I update the iOS app?
Open the App Store on your iPhone or iPad.
Search for Blink or go to Account > Updates.
Tap Update if a new version is available.
🤖 How do I update the Android app?
Open the Google Play Store on your device.
Search for Blink or tap your profile icon and go to Manage apps and device > Updates available.
Tap Update next to Blink.
❓ FAQs
Desktop
The auto-updater isn't installing the latest version
The auto-updater isn't installing the latest version
If the desktop app is not updating automatically, uninstall and reinstall it from scratch. Download the latest version from joinblink.com/download.
I reinstalled the desktop app but it still shows the old version
I reinstalled the desktop app but it still shows the old version
This can happen on Windows if the machine was not restarted after installation. Restart your computer and reopen Blink - the new version will load.
iOS
I don't have enough storage to update
I don't have enough storage to update
You'll need to free up space on your device before updating. You can delete apps you no longer use or remove photos and videos to create space.
I'm being asked to sign in to my Apple ID but can't remember my details
I'm being asked to sign in to my Apple ID but can't remember my details
Visit Apple's support page to reset your Apple ID password.
What is the minimum iOS version required for Blink?
What is the minimum iOS version required for Blink?
Blink requires iOS 14 or newer. If your device cannot be updated to iOS 14, you can access Blink via the web app in your mobile browser instead.
Android
I'm being asked to enter payment details on the Play Store
I'm being asked to enter payment details on the Play Store
Blink is free for end users - your organization covers the license cost. When the payment prompt appears, tap Skip in the bottom right corner and Blink will install without any charge.
I don't have enough storage to update
I don't have enough storage to update
You'll need to free up space before updating. You can uninstall apps you no longer use or delete photos and videos. If you prefer not to clear storage, you can use the web app or desktop app instead.
Apps won't install from the Google Play Store at all
Apps won't install from the Google Play Store at all
Clearing the Play Store's cache usually fixes this. Your apps and data will not be affected.
1. Go to Settings > Apps.
2. Find and tap Google Play Store.
3. Tap Storage > Clear data and Clear cache.
4. Return to the Play Store and try installing Blink again.
What is the minimum Android version required for Blink?
What is the minimum Android version required for Blink?
Blink requires Android 5.1.1 or newer. If your device cannot be updated, you can access Blink via the web app in your mobile browser instead.
🚀 What's next?