Blink

Margaret Greer

Ana Mason

Rolling the app out to your team, driving engagement and getting started with Blink!

Blink Launch Kit

✨ Getting Started in Blink

📱 Want a live demo of Blink?

A brief overview of all the features/functions available on Blink

Blink Features Checklist

📱 Getting Started

Make Blink look and feel like your company

🎨 Put Your Branding & Colors in Blink

Set up Groups to best support your organization needs as part of developing your Blink instance

👥 Create Your Group Structure

How to use the bulk import tool as well as how to create import templates and send invites

📩 Import Your Users

Use your Hub to bring together all the content, apps and links your organisation need to work efficiently

📑 Populate Your Hub With Employee Resources

Learn how to navigate and customize feed post categories to enhance your organization’s Blink instance with the help of our support team.

📮 Customizing Your Feed Categories

A handy guide to help your new users create a positive and productive environment on Blink

🤗 Example User Etiquette Mandatory Read

Summary of the available roles for users and the level of access that each entail

🧢 User Roles within Blink

1️⃣ Finish Setting Up Blink

Managers are the cornerstone of a successful Blink launch. Be sure to get them involved before the rollout starts.

🏅 Set Expectations of Managers on Blink

A guide for all of your managers on how to get the most out of Blink

📄 Blink Manager Pack

2️⃣ Announce Blink to Your Managers (Early!)

Some communications best practices and suggestions for setting up your internal comms plan

☎️ Internal Communications Planning

An informative video to help get your team excited about Blink prior to launch

📼 Teaser Video

A script and a few best practices to creating an engaging welcome video from your top leadership.

📜 Posters

™️ Blink Logo Assets

🎥 CEO Welcome Video

Provides the QR code users can use to download Blink

📲 Blink App Download QR

Example SMS and email templates to announce Blink to your team

💌 SMS & Email Announcement Scripts

Making your rollout as successful as possible

🧑‍💻 Launch Planning

3️⃣ Announce Blink to Your Employees

A basic guide for admins getting Blink ready for their organization

✅ Pre-Launch Checklist

🚀 How to Launch Blink to Employees

Instructions for downloading Blink for both mobile and desktop

⬇️ How to Download Blink

Offers an in-depth overview of the main functions and areas of Blink

📙 User Handbook

Use this template to schedule regular or ad-hoc content updates after your Blink launch!

🗓 Feed Content Planner

Video introductions to the desktop and mobile apps

🥰 Blink Training Videos

Ready-to-send Feed posts to help educate your team about all the functionality Blink has to offer

❓Did you Knows?

What starter packs are and how to use them to help your organization launch Blink smoothly to all teams

🏁 Starter Packs

A helpful resource to help your users and admins get started

Blink Bingo

A proposed guide to getting the most out of your first few months on Blink

Blink Foundations Calendar

4️⃣ Launch!

🆘 What Support do I have?

🔐 Privacy, Security, & Data

An example of what a good social media policy would be for employees using Blink

🤳🏻 Example Social Media Policy

Resources to help reassure your users that their chats are private, secure, and safe.

💬 Chat Privacy One-Pager

A helpful guide to make sure your users get the best possible experience on Blink

🛑 Best Practices for Moderating in Blink

📱 Supported Device & Browser Versions

5️⃣ FAQ

Generating useful and engaging content on Blink

🎨 How to create useful content on Blink

Getting your workforce excited about using Blink

👷 How to engage frontline workers on Blink

Great communication starts with great content! This guide makes creating content easy.

💬 What is Great Communication?

Basic best practices for communication using Blink

🫡 Internal communication dos and don'ts

Communication, moderation and enablement tips for your managers on Blink.

Enabling your managers on Blink

Best practices for managing Feed post engagement

Managing Comments and Reactions

6️⃣ Best Practices Articles

A guide for each Blink region to help your Blink Champions be the best resource they can be

📗 Blink Champion Handbook

Managers can use Blink to engage their teams

📑 Admin Guide for Getting Started with Blink

How to get involved as the Executive Sponsor of your Blink rollout

Blink Executive Sponsor Guidelines

Insightful report regarding the importance of internal communications for the frontline

👩🏼‍⚕️State of Internal Comms for frontline workers

Structuring and scaling an internal communications team with Blink

👏 How to build and scale your internal comms team

A one-page resource to distribute to your users

📄 Getting Started in Blink

Previous articles related to launching Blink

📚 Launch Kit Archive

Create a custom design with text, images, and links

Start free 14-day trial

Product Releases

Home

Get Demo

About

Webinars

Terms

Privacy

Get Started with Blink

Resources

Company

Developers

Sign in

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Search

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.