Blink

Ana Mason

Margaret Greer

Frequent questions, how to's, and common topics to help admins

Administrator Guide

Personalize your app

Admins can personalize their profile information and preferences

Update your profile

Pages - Get the word out!

Tips for making your Hub accessible and engaging

Bring the Hub to life

Connect with your team on the Blink platform

Invite your colleagues

A brief introduction to user roles and how to update/choose user roles

Assign user roles

How to organize your users to make sure they can access all information and updates important to them

Creating Teams and Channels

Getting Started

Using the admin portal for important data and analytics to keep your frontline workers engaged

Frontline Intelligence

Review data to ensure your mandatory reads are as effective as possible

Mandatory Read Analytics

Priority posts and how to see who's acknowledged it

Tracking Engagement

Easily accessible data about specific posts you've made

Feed Post Analytics for Admins

Admins can pull a report of all users on their Blink instance at any time

Export Users

Reports and Analytics

Create and customize pages to help generate engaging content for their Hub

All about Pages

Supported file formats, unsupported files, and what to do if your file type isn't supported

Files

SharePoint on Blink

Brief introduction to our 3 most common form providers and using them on Blink

Forms

Structure Hub content to help teams access the right information in an engaging and efficient way

Organising the Hub

Create and utilize Sections in the Hub to help boost efficiency and user engagement

Hub Sections

What mandatory reads are, how to create, edit, move, or delete them. Also covers sending reminders and editing the confirmation statement

Mandatory Reads

Creating and sharing shortcuts to resources stored outside of Blink so your team can access them

Shortcuts

Use quick links for key information and tools that users need to access from the Hub

Quick Links

Using Aliases

Language options we support to help make Blink approachable for everyone

On-demand translation

Secure a page on the Hub so users will need to verify their identity

Protected Content

What launch pages are and how to use them to boost engagement in your Hub

Hub Launch Page

Make and integrate forms from Google into your Blink Hub.

Creating Google Forms

Add/integrate your Typeform into Blink for your users to access

Creating Typeforms

How to create and integrate forms from Microsoft into your Blink hub.

Creating a M365 Form

Protect files while still making them accessible to your teams

Read only files and images

Content Studio

Overview of the Blink survey feature and how to use surveys to understand your workforce.

Introduction to Blink surveys

Sending forms

Survey Topics

What Pulse surveys are, how they help your organization, and steps to create them

Pulse Surveys

Analyze data and make the most of the results from your surveys in Blink

Survey results and how to read them

Surveys

Kiosk mode offers the option to have users signed out automatically due to inactivity

Using kiosk mode

Part of the Blink admin port where you can manager users' access

Blink Identity

Send out individual invitations for users to join the Blink app

Inviting individual users

Using the bulk import tool and how to create import templates/send invites

Import multiple users at once

How and when to update the user profile information from the Admin Panel

Editing Users

Setting up your SCIM from Azure to automate the provisioning and disabling process for your users

How to configure User Provisioning SCIM from Azure AD

Summary of the available roles for users and the level of access that each entail

Roles and Permissions

What the user privileges section is and how it interacts with each and every user.

Managing User Privileges

What restricting the feed access does to a user's profile as well as how to restrict/unrestrict a user

Restricting Feed Access

Resending invites to users who have not yet claimed their account(s)

Re-Invite Unclaimed Accounts

Manage, delete, or dismiss a reported post

Managing a Reported Post

Update profile information for up to 5000 users in your Blink instance at one time.

Bulk updating your users

Blink admins are able to disable/deactivate user accounts as needed.

Deactivate a user's account

User Management

Grouping users together to promote efficiency and create a solid foundation for your Blink structure

What is a Team?

Build the foundation for your Blink structure by creating and managing Teams

How to create, edit, or delete a Team

Use the Admin panel to add a user to a team

Adding users to a team

Configure Dynamic Teams

Establish the permissions available to your teams for posting and other actions in Blink.

Permissions and Privacy

Information on synching teams externally and troubleshooting

SCIM group synch

Team Management

Starting point for integrating other applications your workforce needs conveniently into the Blink app

Connect Blink to other applications

Integrate your ServiceNow profile into Blink

Connecting Blink to ServiceNow

Integrate your Salesforce profile into Blink

Connecting Blink to Salesforce

Steps to connect and use Zoom through Blink

Connecting Blink to Zoom

Admins and users can connect their Microsoft account to Blink

Connecting Blink to M365

Set up and configure multi-tenant M365 to import files to the Hub from more than one Microsoft Tenant

M365 for Multiple Tenants

Use Zapier to integrate other applications with Blink

Connect Blink to hundreds of other apps with Zapier

Guide to setting up the Jira or Jira Server application for your organization on Blink.

Set up the Jira/Jira Server application

One Login

Configure and enable SAML SSO for your Blink instance

How to set up SAML Single Sign-on

Deploying Blink to devices via Mobile Device Management (MDM)

Set up SAML 2.0 with Okta in order to make SP-initiated SSO available

How to Configure SAML 2.0 for Blink with Okta

Establish the SCIM for your Blink Organization to automatically provision users.

Blink/Okta: Set Up Guide for SCIM

Applications and Automation

Companies can have a shared calendar added to the Hub!

Shared Calendar Micro-App

The open shifts micro-app can be used by both users and admins/managers to help fill available shifts.

Open Shifts Micro-App

The Kudos microapp for your Blink instance allows instant and eye-catching recognition for your star employees

Kudos - Recognition for your Employees

What micro-apps are in Blink and how admins can use them to promote efficiency and engagement

What are Micro-Apps?

Micro-Apps

Admins can create a unique domain for their Blink instance

Custom Domains

Available options for users to sign in and/or verify their identity

Authentication Methods

Best practices to brand and customize the Blink app for your organization

Configuring the look and feel of Blink

Changing your organization name as needed through the Admin portal

How to update the name of your organization

Use and navigate feed post categories with an explanation of how to customize the categories for your organization