Blink’s starter packs are designed for clients who don’t have identifiable frontline data.
Each user receives their unique starter pack with a scannable QR code. Once scanned, the user is directed to download the Blink app if it’s not already on their device, and then prompted for their phone number so we can send them an OTP code for verification.
This is the user experience on a mobile device:
Troubleshooting
Employees can’t scan the QR code with a device camera. | If your employees are unable to scan the QR code with their device camera, they can download the Blink app and try scanning the QR code with the Blink QR code scanner. Alternatively, they can select ‘Not scanning? Tap to type instead’ where they can enter the invite code found at the bottom of your starter pack. |
Employees can’t scan the starter pack QR code with the Blink QR code scanner. | Employees can either try scanning with their device camera, or select ‘Not scanning? Tap to type instead’ where they can enter the invite code found at the bottom of their starter pack.
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I didn’t received my OTP code | Select ‘tap to send again’ in the Blink app if you did not receive your OTP code. For further troubleshooting please see: https://helpdesk.joinblink.com/en/articles/6979828-what-to-do-if-you-didn-t-receive-your-6-digit-login-code
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