We understand the positive impact line managers have when getting their direct reports activated on Blink. Our line manager invite tool empowers line managers to share dedicated invites with their direct reports, so that direct reports can activate their accounts in a few clicks.

Watch the video tutorial or read on...

Activation is the process of a user signing up to Blink and activating their account.

A direct report can either be…

Unactivated: when they haven’t yet signed up to their Blink account.

OR

Activated: when they have signed up to Blink.

Line managers can activate their direct reports by inviting them with any of our three activation routes:

View QR code

Share invite link

Send invite via text

These present a dedicated invite link to the direct report for activating their Blink account.

Important: the invitation is unique to the selected direct report and so it’s very important that the dedicated invite is received by the correct individual.

Blink makes it super easy for line managers to activate all their reports.

Line Managers are notified of any unactivated reports via a badge on Directory, guiding the line manager to their ‘Direct Reports’ in Key Contacts.

Selecting the Direct Reports widget takes the line manager to their dedicated Direct Reports page.

The Direct Reports page is where a line manager can see:

When any of your Direct Reports have not activated their account, a notification is shown on the bottom navigation bar over the Directory icon showing the number of reports that are not activated. And in Directory, the same notification dot is shown in the top-right hand corner of the Reports section of your Key Contacts.

To start inviting, the line manager simply selects ‘activate’ against a direct report profile and will be shown our three activation routes.

View QR code

Share invite link

Send invite via text

This option is perfect when line managers are face-to-face with direct reports and want to show them their unique QR code invite.

The line manager needs to select ‘view QR code’ on the direct report’s unactivated profile and ask them to scan their unique QR code with their own device.

This is perfect for line managers who have contact details for their direct reports saved natively on their device.

The line manager needs to select ‘share invite link’ and then choose their preferred invite method. The invitation will read:

I’m inviting you to join me on Blink! We’re using Blink to improve connection. Please follow the link to activate your account: unique invite link

Line managers should only use this method if they have obtained contact details with the users’ consent and are operating in line with your organization’s privacy policy.

This option will only be visible where the direct report’s phone number is already saved to Blink.

Selecting ‘send invite via text’ will trigger a Blink text message to the direct report reading:

Organisation Name has invited you to use Blink. Unique invite link. Use this link to get started.

As with any use of personal data, the organisation should ensure it is meeting data protection laws by e.g., explaining the use of this type of personal data in its employee privacy notice, which is made available to users.

Now that the line manager has sent the user's unique invitation, read on to learn how the user accepts their invite...

The direct report will need to click on their unique invite link that’s been shared with them, or scan the unique QR code shown to them.

Once they’ve done that, they’ll be taken to the app store to download Blink, and then will be prompted to log-in. And then they’re activated!

Org Admins can choose to allow line managers to add or edit mobile numbers to their unactivated direct report profiles.

This is only possible if the organisation allows invites via mobile, and if the organisation does not provision their users via SCIM.

Adding mobile numbers to unactivated profiles can help convert the unactivated user to activated status in two ways:

Adding a mobile number to an account associates that mobile number to the unique account. And so, the line manager must ensure they add the correct number to the correct account.

They should also ensure that line managers follow appropriate steps to ensure they are complying with data protection requirements (e.g., in regards to how the mobile numbers are obtained and that users are happy for their personal details to be used in this way).

Org Admins should only enable this if they are confident line managers will assign mobile numbers accurately and in compliance with data protection laws.
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Prior to using this feature to add in users' mobile numbers, organisations should ensure they have updated their privacy policies accordingly and shared them with end users to ensure they understand how their data is being used.

Why are invites not being received?

If the line manager is choosing to ‘send invite via text’ and the invite isn’t being received, it’s likely that the phone number in your Blink employee database is outdated. A Blink Admin in your organisation can update the direct report record. Alternatively, the line manager can send the unique invite to the direct report via the ‘share invite link’ or ‘view QR code’ options.

Where are my missing reports?

If the line manager has direct reports who aren’t showing on Blink, it’s because the direct report hasn’t been added to your organisation’s employee database on Blink. Ask a Blink Admin in your organisation to add the direct report details and then they will become visible for the line manager.