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Assign user roles

A brief introduction to user roles and how to update/choose user roles

Updated this week

This feature is included with all Blink subscriptions.

Understanding user roles is key to getting the most out of Blink.

There are a few different role types on Blink

  1. Basic users - this will be the majority of your users. They only have access to the main Blink app, so the Feed, Chats, Directory and Hub

  2. Team Admins - they have access to the ‘Admin Panel’, but a restricted view of only the users within the Teams they’re part of. They can help you manage your organization on a local-level. We often see Team Leads, Supervisors and Managers take on this role

  3. Content Creator - A group also has the option of assigning users to be a Content Creator. This will apply at a group level ONLY. The Content Creator role allows users to create and manage team level content creation without any user management abilities

  4. Content moderator - they have access to the ‘Admin Panel’, and can manage all content across the organization, including the Hub and Feed content

  5. Organization admin - these are our main users (like you!), who have unrestricted access to all parts of the ‘Admin Panel’

  6. People admin - People administrators have a limited set of organisation administrator capabilities. They are able to complete moderation & user management tasks but without any Hub administration abilities

  7. Support admin - Support administrators are granted view only access to users and teams, with the extra ability to create support tickets

💡 Helpful Hint

Need more information on user roles and permissions? Check out this article

You can manager a user's role even after you've invited the user through the Admin Panel:

  1. Go to the "Users" module and search for/select the desired user

  2. Scroll down to "Role" at the bottom

  3. Select the drop-down

  4. Click on the role you'd like to assign

  5. Save your changes.

'Group Admins' can be assigned via the Groups section of the Admin Panel as well:

  1. Select the Group

  2. Click the three dots (...) next to the user

  3. Grant Group Admin permissions

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