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Assign user roles

A brief introduction to user roles and how to update/choose user roles

Updated over 3 weeks ago

Understanding user roles is key to getting the most out of Blink.

There are a few different role types on Blink

  • Basic users - this will be the majority of your users. They only have access to the main Blink app, so the Feed, Chats, Directory and Hub

  • Team Admins - they have access to the ‘Admin Panel’, but a restricted view of only the users within the Teams they’re part of. They can help you manage your organization on a local-level. We often see Team Leads, Supervisors and Managers take on this role

  • Content Creator - A group also has the option of assigning users to be a Content Creator. This will apply at a group level ONLY. The Content Creator role allows users to create and manage team level content creation without any user management abilities

  • Content moderator - they have access to the ‘Admin Panel’, and can manage all content across the organization, including the Hub and Feed content

  • Organization admin - these are our main users (like you!), who have unrestricted access to all parts of the ‘Admin Panel’

  • People admin - People administrators have a limited set of organisation administrator capabilities. They are able to complete moderation & user management tasks but without any Hub administration abilities

  • Support admin - Support administrators are granted view only access to users and teams, with the extra ability to create support tickets

💡 Helpful Hint

Need more information on user roles and permissions? Check out this article on roles and permissions

You can manager a user's role even after you've invited the user through the Admin Panel:

  1. Go to the "Users" module and search for/select the desired user

  2. Scroll down to "Role" at the bottom

  3. Select the drop-down

  4. Click on the role you'd like to assign

  5. Save your changes.

'Group Admins' and 'Content Creators' can be assigned via the Groups section of the Admin Panel as well:

  1. Select the Group

  2. Click the three dots (...) next to the user

  3. Grant Group Admin or Content Creator permissions as desired

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