What is an Org Admin?
Org Admins have access to every section of the Blink Admin Portal, all the Teams, and have visibility of all content shared on the Feed and in the Hub.
ℹ️ The Blink Admin Portal is accessible from a computer via the desktop app or by visiting www.admin.joinblink.com - this link can also be accessed on a tablet.
In this article:
📑 Feed Content
You can moderate the Feed as well as create Featured and Priority posts. These types of posts are given a boost so that they stand out from everything else in the Feed, helping important updates get seen.
📚 Hub Content
Org Admins can add, edit, replace and remove content from the Hub via Blink Admin for ALL teams and users. You can make sure that everyone within your organization has access to the latest information and tools that they need.
📖 Mandatory Reads
When Org Admins need to know that users have read and understood important information, Mandatory Reads give them a paper trail of who has received and read their update, and who has and hasn’t acknowledged it.
You have the access to decide on your authentication option(s), billing settings, and key contents in the admin portal. Org admins can also change the branding in your Blink environment by adding logos, colors, and images in the Company section of the Admin portal.
💡 Helpful Hint
Want more information about branding? Check out these articles:
Org Admins are able to create and use aliases to post in the feed. This allows you to share content under a different name or title that's been created in the Blink Admin Portal. You also are able to grant other users access to post as certain aliases too.
💡 Helpful Hint
Want more information about Aliases? Check out this article.
✏️ Managing Content
You are able to share and manage content on the Feed and the Hub across the entire organization. As a result, you are also the only role with access to delete/remove content created by ANY users if it does not align with your organization's policies.
👪 Users & Teams
Org Admins can invite, edit and disable user accounts in the User section of the Admin Portal. They can also bulk import users to the platform via our user import template.
You also have access to Create and delete Teams, manage their membership in the Teams section of the Admin Portal, select user privileges and assign user roles and permissions to any user across the organization.
💡 Helpful Hint
Need assistance moderating your Blink environment? You can assign basic users the role of Content Moderator or Team Administrator to help keep everything running smoothly.
💹 Activity & Engagement
The Analytics section of the Admin Portal helps you track adoption and engagement via activity data from across the platform as shown below:
This view will help you stay on top of what types of content your users are engaging with the most, track overall app adoption and usage, and monitor feed and hub content for any issues all in one convenient view.
🔐 Additionally, you, as an Org Admin, have access to the audit log which tracks all activity within the Blink app. For security purposes, only Org Admins have access to the audit log, and can request the retrieval of further information, if necessary, via our 2-step authorization process.