What is a People Admin?
People administrators have a limited set of organisation administrator capabilities. They are able to complete moderation & user management tasks but without any Hub administration abilities.
ℹ️ The Blink Admin Portal is accessible from a computer via the desktop app or by visiting www.admin.joinblink.com - this link can also be accessed on a tablet.
In this article:
Users and Groups
People admins can view and edit all users and groups in an organization via the admin portal.
Users
Navigate to the Admin portal on the desktop app or web version
Select the "Users" section from the left menu
You'll be able to search for specific users as well click through Registered, Invited, Imported, Disabled, and All users for your organization. You can click into any desired user to see their profile details and their group assignments.
You'll be able to make updates to group assignments and any non-sync managed profile details.
Groups
Navigate to the Admin portal on the desktop app or web version
Select the "Groups" section from the left menu
You'll be able to search for specific groups and communities as well as see a full list of your organization's current groups and communities. You can click into any desired group to see the list of current members, update dynamic group rules, edit posting rules, and change user roles within groups and communities.
Moderation
As a people admin, you'll be notified if content is reported for moderation in either of the following scenarios:
When there is no Group Admin assigned: reported content is escalated to Organisation and People Admins if there is no assigned Group Admin to oversee the report.
When content isn't associated to a Group: reported content will be overseen by an Organisation or People Admin if the content wasn't shared with an established Blink Group.
For more information on managing these reports and moderation in general, check out this article.
Other Access
In addition to these two actions, People admins have additional access to some restricted features as shown below:
| Has access? |
View Users | Yes (all users) |
Edit and Invite Users | Yes (all users) |
Create Teams & Communities | No |
Manage Teams & Communities | Yes |
Manage Group Membership | Yes |
Manage Hub content | No |
Feed posts, priority, feature | No |
Event Creation | No |
Live Streaming | Yes |
Moderation | Yes |
Analytics | Yes (for content that's not overseen by a Group Admin) |
Org Settings | No |
Journeys | No |
Forms | View |
Aliases | No |
Surveys | No |
Mandatory Reads | No |
Audit Log | No |
Raising Support Tickets | No |
Looking for more information on Roles and Permissions? Check out this article!