Create policies for how you expect people to behave, remind them regularly, and share in response if someone is not following the guidelines.
This might looks like a tailored version of your social media policy. We have an example here.
Be sure to assign enough admins to cover your bases. Ideally, there should always be someone available to moderate.
It's important that the admins you assign receive adequate training as well.
We're happy to help with this! Please contact us if you need assistance.
Encourage your managers to use the 'Most relevant' filter on comments so they can filter by the comments made by their direct reports and/or those with the same location/department.
Should the need arise, you can restrict a user's Feed access through the Admin portal. This will disable their ability to comment and react on Feed posts.
Remove users from chats (either temporarily or permanently) if they are not following your etiquette guidelines.
Restrict certain Chats to admins-only posting (you can do this in the Chat settings). This can be a temporary measure if a Chat needs to settle down as it stops normal users from being able to post.
A helpful guide to make sure your users get the best possible experience on Blink
Written by Margaret GreerUpdated over a week ago