Introduction

There are four levels of administration, and each user role has a different level of permission to the different areas of Blink. Users can be Basic Users, Team Administrators, Content Moderators, or Organization Administrators.

🔍 Overview of each role

Basic Users	This will be the majority of your users. They only have access to the main Blink app, so the Feed, Chats, Directory and Hub. Basic users will not be able to use the Admin portal and have restricted use of certain features.
Team Administrators	Each team can have multiple administrators who get access to a few more features in the main apps and the Blink Admin portal. They have access to the ‘Admin Panel’, but a restricted view of only the users within the Teams they’re part of. They can help you manage your organization on a local level. We often see Team Leads, Supervisors, and Managers take on this role. Team Administrators may be assigned by other Team Administrators or an Organization Administrator from within the Team profile in the Directory or in the Admin portal. Team Admins can access and edit user profiles for those on their teams, but they cannot deactivate their profiles. Only Org Admins can deactivate *users.*
Content Moderators	Content moderators have access to the ‘Admin Panel’ are able to add, edit, or delete any content in the Feed and Hub. They are also able to send out mandatory reads.
Organisation Administrators	Organization administrators have full access to all features in both the main apps and the Admin portal.

✏️ Changing/Assigning Roles

Assigning Team Administrators

In the Admin panel, go to the "Teams" section and select the team you're working on.
Scroll down to the "Current Team members" header. Search for the user you'd like to make an admin.
Click on the ··· button next to a user’s name and select Grant Team Admin. This user will now be designated as a Team Admin.

Assigning other admin roles

All other administrator roles are assigned from a user’s profile in the Admin Panel instead of in the Teams view.

Select the ‘Admin Panel’ and navigate to the "Users" section.
Search for the user you'd like to update. Select their name to open their profile.
Scroll to the bottom of the page to the drop-down labelled "Role" and select the admin role you'd like to grant to this user.
Click "Save changes" to finalize the update.

⛔ Restricted features

	Basic User	Team Admin (for their teams only)	Content Moderator	Organization Admin
Manage Group Membership	No	Yes	Yes	Yes
Group/Community Creation	No	No	No	Yes
Manage comments and posts	No	Yes	Yes	Yes
Manage Hub	No	Yes	Yes	Yes
Moderate Feed Posts, Comments, and Stories	No	Yes (only for posts sent to teams they are an admin of)	Yes	Yes
Send Priority Feed Posts	No	Yes	Yes	Yes
Feature Feed Posts	No	Yes (only for posts sent to teams they are an admin of)	Yes	Yes

🔏 Admin portal permissions

	Team Admin	Content Moderator	Organization Admin
Authentication	No	No	Yes
Company	No	Yes	Yes
Billing	No	No	Yes
Audit Log	No	No	Yes
Analytics	Yes	Yes	Yes
Hub	Yes	Yes	Yes
App Management	No	Yes	Yes
Key Contacts	No	No	Yes
Groups & Group Profiles	Yes	Yes	Yes
Import Users	No	No	Yes
Invite Users	Yes	Yes	Yes
Users & User Profiles	Yes	No	Yes
Employee Intelligence Analytics	Yes	Yes	Yes
Mandatory Reads	Yes, only for groups they're an admin of	Yes	Yes
Forms (Coming Soon)	View only	View only	Yes
Surveys	View only	Yes	Yes
Aliases	No	Yes	Yes
Journeys	No	Yes	Yes