In this article:
Looking for more information on user roles and permissions? Check out this article.
What options are there for group membership?
Admins have the option to assign different roles to each user they add to a Group or Community. All users are added as normal "group members" but your admins can update this at any time.
We currently offer three different levels of access for groups: Group Member, Content Creator, and Group Admin.
Group Member | Content Creator | Group Admin |
Most users will be Group Members. They can view and engage with all content shared with the Group but they do not have admin access. | Content Creators can manage Hub content, feature posts, send priority posts, delete Group comments, change categories for posts, and turn comments off on Group posts. | Group Admins can do everything that Content Creators can. Additionally, they have access to manage Group membership and edit members' user profiles (if they aren't managed via a source outside of Blink) |
When should I use these roles?
As with any admin role, it's important to ensure your users have the right level of access for each group. We recommend keeping the majority of your users as Group Members, assigning a few of your engaged users as Content Creators to keep the group engaged, and limiting groups to just one or two admins.
From a best practices standpoint, we typically recommend setting your group post permissions/restrictions up as follows:
🌐Company/Organization Level Groups | Restrict to Admin-Only posting |
🏗️ Regional and Mid-Tier Groups | Limited post access with an internal post approvals process |
🏠 Localized Groups | Open for all members to post |
That said, Blink is customizable so it's important that you find a structure in your groups that works best for your organization's needs.
How can I change a user's role?
Roles can be assigned and changed in the Admin portal.
Navigate to the Groups section of Admin
Select the desired Group
Click the three dots to the right of the user you'd like to update and select "change role"
Click on the desired role and click "apply" to save your changes