How to report content
As a Blink user, you are able to report any user generated content to the designated moderator(s) in your organisation.
This article covers:
You can report:
Feed content, including posts, comments and Stories.
Chat and channels messages (if your Organisation has turned this functionality on).
You'll need to provide a reason why you have made the report, and it will be sent to a moderator to be reviewed.
Moderators:
Your report will be moderated by one of the following users:
A Group Admin:
Group Admins moderate the content that they administrate. If you report content from the Feed or from a channel where Operations Group was the audience, then the Operations Group Admin(s) will process your report.
An Organisation or People Admin:
Organisation or People Admins are responsible for moderating your reports in a number of scenarios.
When there is no Group Admin assigned: your report is escalated to Organisation and People Admins if there is no assigned Group Admin to oversee the report.
When content isn't associated to a Group: your report will be moderated by an Organisation or People Admin if the content wasn't shared with an established Blink Group.
There are a few simple steps for making a report.
How to report content
On mobile or web, click on the 3 dots against the content you wish to report.
If your are reporting content from a chat or channel when using your mobile device, select the offending content to surface the menu options.
2. Select Report:
3. Choose the reason you are reporting the content and optionally provide additional information:
4. Press Submit once you’ve entered your reason. The report reason screen will automatically close and you’ll see a little pop-up that confirms content as reported:
Your report will be sent to the designated moderator(s) as a task.
You can only report the same content once:
FAQs
What happens to my report? | Your report is sent to the designated moderator(s) as a task. You can learn more about this process here. |
What if the content is not removed? | The moderator can choose to keep the content if they assess it as appropriate for the forum. |
How do I verify the outcome of my report? | If you are not clear on the outcome, you can contact your Group, People or Org Admin(s) who can give you further information. |
Does the moderator know that I made the report? | Yes. The moderator can see the names of the users who reported the content. This is so they can make any appropriate follow-up. |
Is my report confidential to other users? | Yes. Only the designated moderators can see that you made the report. It is confidential from anyone else. |