๐Ÿ“Š Content Moderators

A brief guide to the role and access for Content Moderators

Updated over a week ago

What is a Content Moderator (CM)?

A CM's role is to ensure that all content shared on Blink is accurate, relevant, appropriate and useful. To help with this, you have access to lots of extra features and access to the Blink Admin Portal.

โ„น๏ธ The Blink Admin Portal is accessible from a computer via the desktop app or by visiting www.admin.joinblink.com - this link can also be accessed on a tablet.

In this article:

๐Ÿ“‘ Feed Content

CMs can moderate the Feed as well as create Featured and Priority posts. These types of posts are given a boost so that they stand out from everything else in the Feed, helping important updates get seen.

๐Ÿ“š Hub Content

You can add, edit, replace, and/or remove content from the Hub via Blink Admin for ALL teams and users. By using this access, you are able to ensure everyone within your organization has access to the latest information and tools that they need.

๐Ÿ“– Mandatory Reads

When CMs need to know that users have read and understood important information, Mandatory Reads give you a paper trail of who has received and read the update, and who has/hasnโ€™t acknowledged it.

๐Ÿ’  Company Settings

CMs can change the branding in their Blink environment by adding logos, colors, and images in the Company section of the Admin Portal.

๐Ÿ’ก Helpful Hint

Want more information about branding? Check out these articles:

๐Ÿ˜Ž Aliases

CMs are able to create and use aliases to post in the feed. This allows you to share content under a different name or title that's been created in the Blink Admin Portal. You also are able to grant other users access to post as certain aliases too.

๐Ÿ’ก Helpful Hint

Want more information about Aliases? Check out this article.

โœ๏ธ Managing Content

Content moderators can share and manage content on the Feed and in the Hub across the entire organization. You can also remove content that has been created by ANY user if it does not align with your company policies.

๐Ÿ‘ช Teams

You can create/delete Teams and manage their membership in the Teams section of the Admin Portal.

๐Ÿ’ก Helpful Hint

Need assistance moderating your Blink environment? You can assign basic users the role of Content Moderator or Team Administrator to help keep everything running smoothly.

๐Ÿ’น Activity & Engagement

The Analytics section of the Admin Portal helps you track adoption and engagement via activity data from across the platform.

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