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How to set up Sharepoint Integration as an Admin

Written by Margaret Greer

In this article:

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What can the SharePoint integration do?

Blink gives your frontline seamless access to the Microsoft 365 suite, helping enterprises get the most from their Microsoft investment. When you connect Blink to SharePoint, you can display and access your SharePoint sites directly from the Blink Hub, which is a practical way to surface key documents such as policies, safety guidance, and operational handbooks to frontline teams.

For help connecting your personal Microsoft account to Blink, see here. For more on how SharePoint content appears in Blink, see this article.

Who has access to this feature?

Setup must be completed by a Blink Organisation Admin who is also a Microsoft Global Administrator or Azure AD Application Administrator.

Once set up, content can be added by Organisation Admins, Content Moderators, and Team Admins.

Before you start

The Microsoft 365 integration will not activate until your Microsoft app registration details have been configured against your Blink organisation. This is done by Blink, not in the admin panel, so please send the following to support before you attempt to enable the app:

Detail

Where to find it

Client ID

Azure Portal → App registrations → your app → Overview

Client secret

Azure Portal → App registrations → your app → Certificates & secrets

Tenant ID

Azure Portal → Overview. Your instance URL will be https://login.microsoftonline.com/{tenant-id}

⚠️ If you select Enable before these details are in place, the setup will fail with an error. This is the most common cause of setup problems, and it is resolved by supplying the details above to Support rather than by retrying.

ℹ️ If you are working to a go-live date, please share it with Support when you send these details so the configuration can be scheduled in time.

How to set up Sharepoint

  1. Once you've contacted support to confirm that Sharepoint Integration has been added to your subscription, open the admin panel and go to the "manage apps" section

  2. Select the ">" next to "Microsoft 365" to open the app options/management screen.

  3. Select "Enable"

  4. This will open a tab in your browser to prompt you to login with your Microsoft credentials.

  5. After logging in, the option to add content directly from Sharepoint into the Hub will be available. Any user who has not already logged into their Microsoft Account in Blink will be prompted to do so prior to adding content.

Troubleshooting

I get an error when I select Enable.
This almost always means your Microsoft app registration details have not yet been configured against your organisation. Contact support with your client ID, client secret, and tenant ID.

Nothing happens when I select Enable.
Check that pop-ups are not blocked in your browser, as the Microsoft sign-in opens in a new tab.

I can see the app but cannot add SharePoint content.
Confirm your Blink role. Only Organisation Admins, Content Moderators, and Team Admins can add content.

Still stuck? Contact support and include your organisation name and the exact error message you are seeing.

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