SharePoint on Blink

Add content from Sharepoint to Blink

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Written by Ana Mason
Updated over a week ago

Introduction

Blink gives your frontline seamless access to the Microsoft 365 suite, helping enterprises like yours get the best out of their Microsoft investment. When you connect Blink to SharePoint, you can display and access all SharePoint sites from the Blink Hub.

For assistance connecting your Microsoft account to blink, please click here.

❓ Who has access to this feature?

The application needs to be set up by a Blink Organization Admin who is also a Global Administrator or Azure AD Application Administrator.

Once Set up, Content can be added by Organization Admins, Content Moderators, and Team Admins.

Adding Content

We understand the importance of having the most up to date information available for all employees and on all resources. With Sharepoint integration, newly added content in Sharepoint folders as well as updates to existing files should happen in real-time. If you notice any issues with your sync or have any questions, please take a look at our troubleshooting section or contact us at support@joinblink.com.

To add content from SharePoint to Blink Hub, first, go to the Hub section of Admin and then follow these steps:

  1. Click on the "Add content" button and select "Sharepoint" form the dropdown.

  2. Providing that the application has been set up, Microsoft Sharepoint will open in a new tab or pop-up window.

    If not, please check that you don't have a pop-up blocker. Most browsers will tell you that a pop-up has been blocked at the top of the window.

  3. Locate the files and folders that you want to add to Blink and click Open.
    You must have access to share everything in a folder in order to add it to Blink.

  4. You will now be directed back to Blink and asked to confirm where you want to share these files and who with. This works the same as sharing anything else in the Blink Hub and is not connected to your sharing settings on SharePoint.

Troubleshooting

Insufficient Permissions Error

This is the most common error you should see. When you see this, it means you don't have permission to share everything in the folder.

Please ask someone with permission to add it for you or share things within that folder that you do have access to.

SharePoint needs to be set up first

You'd have to be unlucky to see this error. It should only show up if, between you selecting the 'Add from SharePoint' button and sharing the content, another administrator disconnects Blink and Microsoft 365.


The quick fix here would be to re-connect the two services. If that doesn't work, get in touch with our support team, who will be more than happy to help.

There's a problem with SharePoint

When you see this error, it means that we've tried our best to reach the SharePoint system, but it's not working*. This means that there is an error on the Microsoft side of things. They tend to fix these issues quickly, and the best option is to try again later.

*It's not picking up the phone, responding to our emails. We can't even seem to find it. It must be hiding somewhere. Hopefully, it will come back online soon.

Upload failed

We hope that you never see this error message. It means one of two things.

  1. We're having a stressful time trying to fix something on our side of things. Head over to our status page for up-to-date information. If that page says "All systems are go", then please try your upload again.

  2. If our status page say's that everything is running smoothly, it means that something has gone wrong, but we're not 100% sure what. It's usually just a glitch and could be anything from your internet dropping for a split second to you happening to be trying to upload a document just as we're releasing an update to this feature.

    Please try your upload again and if it still doesn't work, get in touch with our support team.

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