In this article:
Search capabilities
We understand how important it is to find what you need as quickly as possible. On Blink, we have a search function designed to make it easy to find exactly what you need. The following chart has examples of what can/cannot be located using the search feature:
📚 Can locate 📚 | 🚫 Can't locate 🚫 |
Any Feed posts, messages, etc. that are visible based on the user's team/group assignments | Deleted messages, comments, or Feed posts |
Files based on title | Files based on content |
Active users in your Blink instance | Users in other Blink instances or disabled/deleted users |
How to search
The search feature is available across all of our available platforms; however, the navigation is slightly different for the mobile app as opposed to the web or desktop options. We've included guidance below for both.
💻 Desktop
When you first login into Blink, you should see the Feed home page as shown below. Navigate to the search bar at the top of the screen.
Enter a few terms related to the content you'd like to locate. For example, if you needed a copy of the employee handbook, you may enter "handbook".
This will populate results in a drop-down view from the search box. All results are separated by headers vertically or you can filter to specific sections using the icons at the top (we have more information on the headers/sections here).
To see the results on their own page and/or navigate more easily, simply select "show more" and you'll be redirected to a page similar to the one below.
📲 Mobile
On the home screen, click on the 🔍 symbol in the upper right corner.
This will open a new screen where you can start typing. Results will start to populate below the text box as you enter your search terms.
Once you've entered the desired terms, you'll see a full list of the applicable content. From here, you also have the option to scroll through different sections of content at the top of the screen so you can more easily find exactly what you're looking for.
Headers and sections in search results
Whenever you use search, it will show results in a number of different categories. These sections are identified with an icon (across the top of the search results) and a corresponding title both on the expanded view and on the vertical view of the search results.
All
This includes all results for the terms entered across all sections of the Blink instance.
Feed
All Feed posts that contain and/or connect to the terms entered and are visible to the user
Hub
All Hub content that corresponds to the terms entered and are visible to the user
Chats
One on one chats, group chats, and channels the user is a part of that contain the terms entered in the title.
Messages
Any messages the user has received in the chat feature that contain the terms entered.
Connect
All other users on Blink whose names or job titles include the terms entered.
Files
Any files/documents shared with the user that include the terms entered in the title.
Images
Images, gifs, etc. shared with/by the user that relate to the terms entered.
Integrations
This will show content from any active integrations for your Blink instance that match and/or contain the search terms entered. For example, if you integrate with JIRA, you would see things from JIRA in this section. That said, this isn't available for all integrations: users can see when they add them whether or not they're compatible with search.
Emails
