Blink

Ana Mason

Laurence Carver

App features, basic navigation, and common topics to help new users get started

User Guide

Instructions for downloading Blink for both mobile and desktop

How to Download Blink

Overview of the app and it's 4 main features: Feed, Chats, Directory, and Hub

Getting to Know Your Blink App

Different options to sign in or register on mobile or desktop version.

Sign in or Register for Blink

Logging out of the Blink app on multiple platforms

Logout of the Blink app

Let's Get Started!

Helps users make changes to their existing profile.

How do I edit my profile?

Protect user privacy by making sensitive information unavailable to others in the organisation

How do I hide my contact details?

Update your time preferences based on your current location

How to set or change your timezone

When and how to update user status to show as away, in snooze, or in do-not-disturb mode.

Updating your status

Set and control user preferences in Blink

Updating your preferences

Instructions for linking your Microsoft/Google profile to Blink so you can access your calendar and files in one spot

Integrating external calendar and search to Blink

My Profile & Settings

A basic introduction to the feed and creating feed content

The Feed: How to post, what can I post?

Best practices and tips for creating posts users will want to read

Creating Engaging Feed Posts

Options for customizing a feed post to best deliver your message

Formatting Feed Posts

Tips for adding images/videos to your posts and throughout your Blink instance

Adding images to your Feed post

Make your post appear before others in the feed

Boost

Carousel

Select a reaction for a post in your Feed.

Reacting to a post

Using categories on feed posts and how/when to use each type

Categories: What are they?

Add additional groups to your post's audience

Expanding the audience of a feed post

Feed Post Analytics for Basic Users

Filter the feed posts by the team it was shared with, who it was shared by, or the category it was shared in

Filter the Feed

Finding relevant comments, turning comments on/off on a post, and how to follow/unfollow posts

All about comments

Report feed posts for unprofessional/inappropriate content

Reporting a Post

The Feed

Locate your own profile using the Directory feature

Find Your Profile in the Directory

Locate other users within your organization by using the Directory feature

Find someone you know on Blink

Locating and reviewing user profiles in the Directory

How do I view someone’s profile?

The Directory

What is the Hub?

Assistance with using a Hub feature to view pay slips through Blink

Viewing your pay slips from the Hub

Hub Videos

The Hub 

Updating and managing notification preferences for all users

Managing Notifications

Where to find the notification centre and how to best utilize this feature

What is the Notification Centre

Using the do-not-disturb option to stop notifications

Do Not Disturb

What the snooze option is and how users may utilize this feature

Snooze

Notifications

Differences between chats and channels as well as how all users can best utilize each feature

Chats and Channels

Restrict messaging privileges as an organization admin

Control who can send a message

Users can organize their chat inbox to avoid losing site of the more important conversations