Using Aliases

Create, post as, and comment as an alias

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Written by Ana Mason
Updated over a week ago

An Alias or alternate name allows a user to share content on behalf of another person or department.

This feature is included with all Blink subscriptions.

In this article:

What is an Alias?

An alias is an alternate name for a user on Blink (think about Clark Kent: his alias is Superman). Creating an alias allows a user to perform some actions on Blink under a different name.

This different name could be the name of:

  • Another user,

  • A Team,

  • A group of people,

  • A Department,

  • A Location,

  • and so on...

❓ What are the benefits of using an alias?

  • A user can post on behalf of another user e.g. a Communications Manager can post on behalf of a CEO

  • A user can post on behalf of a group of people e.g. a Line Manager can post on the behalf of their Team

  • It eliminates the need for a user to manage more than one Blink account

How to create and assign an alias

Only admins have access to create/assign aliases as it requires opening the "Admin Portal".

  1. In the Admin Portal, go to Aliases

  2. Select (+) 'Create Alias'

  3. Input the name, description, and icon

  4. Grant access to specific users who can post in the Feed as this Alias

  5. Select ‘Create’

Need some alias inspiration? See below some live customer examples:

  • Sheduling/Rostering

  • Shift Management

  • Health & Wellness

  • Human Resources

  • Risk & Safety

  • IT HelpDesk

  • Office of the CEO

How to post as an alias

Users may post as any alias they have been assigned to. They will have access to all assigned options when posting in both the desktop and mobile versions of Blink.

Desktop

  1. Select the downward-facing arrow in the top right-hand corner of the draft Post

  2. Select which alias you would like the Post to be from

  3. Choose the audience, write the content, choose the Post type, attach any documents if you'd like to, and check the Post settings - as you would with any other Post

  4. Click Post! You will then see the Post appears in the Feed as if it was sent from the alias you selected, NOT your personal Blink profile.

Mobile

  1. Click the sideways arrow in the From: section

  2. Select which alias you would like the Post to be from

  3. Choose the audience, write the content, choose the Post type, attach any documents if you'd like to, and check the Post settings - as you would with any other Post

  4. Click Post!

🗣️ How to comment as an alias

Not only can you post as an alias, but you can also Comment as an alias on both the desktop and mobile versions of Blink!

Desktop

  1. Go to the Post in the Feed that you'd like to comment on

  2. If you have one or more aliases created for your account, you will be able to see your profile icon with a drop-down arrow to the right of the Like and Comment section of the Post

  3. Click on the drop-down arrow

  4. Select which alias you would like to comment as

  5. Write and add your Comment

Mobile

  1. Go to the Post in the Feed that you'd like to comment on

  2. Tap on Comment and you'll be taken to another screen

  3. You can now see the profile icon with the drop-down arrow to the right of the Like and Comment section of the Post

  4. Click on the drop-down arrow

  5. Select which alias you would like to comment as

  6. Write and add your Comment

❓ Can I comment on the post as more than one alias?

Absolutely! If you use an alias to comment, you're able to then post another comment either as yourself or an alternate alias on the same post

❓ Can I react to posts as an alias?

At this time, only actual users are able to react to posts on the Feed so an alias would be unable to react to a post.

⚠️ Troubleshooting

  • I posted as an alias previously and want to post as myself now, but it keeps showing the alias.

    • This issue may be resolved by switching to an alias account and back to your profile in the post box as shown below:

  • I don't see the alias I want to post as.

    • This means you have not been assigned to the desired alias. Contact your manager or go into the Admin portal to create and assign the alias.

  • Another user with access to the same alias has made a post I need to edit.

    • At this time, only the user who has authored the post would have access to edit the content. That said, anyone with access to the alias does have the following options for any post published under the alias:

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