Missing information could cause many issues so ensuring that a user is in the correct group(s) is important. Thankfully, Blink allows admins to check what groups a user is a part of and add others as needed!
In this article:
Check a user's current groups
Add user to a group
Check a user's current groups
Open the Admin Panel
Go to the Users page under User Management
Enter the name/email/employee ID/phone number of the user you're trying to locate. Click on their name to open the profile.
In the profile, be sure to switch the view from "Profile" to "Groups"
This will show a complete list of the Groups this user is a part of - both teams and communities.
Add user to a group
If you realize that a user is missing a group and needs to be added, you can add them from the user profile screen you reached from the steps above.
From the user profile, click the "Add to Groups" button
A pop-up will appear. Type in the Group(s) you'd like to add the user to.
When you're ready, click the "Add user to groups" button as shown below.
The user will now show that they are a member of the desired group(s). You do not need to press 'Save' when adding a user this way.
FAQs
What if I need to remove a user from a Group? | From the user profile, click the 3 dots next to the group you wish to remove them from. This will give you the option to revoke Group Admin (if assigned to this user) and/or remove them from the group.
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How can I control who posts to the Group? | You have the option to restrict posting for groups as needed. Check out this article for more information! |
Is there a way to automate this? | Absolutely! You can set up dynamic teams to automatically assign/remove users based on their profile information. |
Why can't I see the group I want to add? | This could be because you are already a member of the group, the group you're looking for has been deleted, or an issue with the SCIM sync. |