📮 Intro to Categories

Use/navigate feed post categories and how to customize the categories for your organization as part of developing your Blink instance

A
Written by Ana Mason
Updated over a week ago

💻 Feed Post Categories

When a Feed post is created, it must be assigned a category. This categorizes the content shared in the Feed and allows you to filter the Feed based on a specific category - for example, if you just want to see posts about News, then you can!

Your Default Post Categories

💬 Social

Social posts are perfect for sharing fun and exciting things you and your colleagues are doing - at work or at home. They can be posts about events, challenges, competitions, personal news, etc.

📰 News

Typically, News posts are used to share company updates, but they can also be used to share news within Teams or individuals. They are a great way to share company progress, success, recognition, and change.

❓ Question

Question posts are used to directly ask a question to your colleagues. They are a very useful way of asking for advice, opinions, or to gather input from your team.

💹 Poll

Polls are used when you want to give your colleagues the chance to vote for something. They are an interactive way of involving your peers in decision making.

🌩️ Priority

The Priority category should be reserved for the most important posts. They should only be used when crucial information needs to be shared quickly and requires acknowledgement from your audience. For example, use them for urgent updates, policy changes, health and safety, and vital company news. Only Admin users can use this post category.

Need Some Help? - The categories in your Feed are entirely customizable to your organization in Blink - all you need to do is let your Customer Success Manager know what you'd like to add or reach out to our Customer Support Team via support@joinblink.com. Be sure to include the requested category name, color, and icon in your request (available options are provided later in this article).

Best Practices for Setting up Categories

👍 Do

🚫 Don't

Select a background color that allows the icon to stand out

Avoid pale colors, greys and yellows because these make the icons very hard to see

Check what categories have already been set up to avoid duplicates

Try not to repeat icons or colors if possible

Select the best icon for the post category

Examples of categories you may like to add

As with every part of Blink, we want your categories to be tailored to perfectly meet your business needs. To assist with this, we offer a wide variety of icons and colours to use when creating new categories for your organisation. We've provided a complete list of these below.

🔣 Icons

🌈 Colors:

Did this answer your question?