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All CollectionsBlink Launch Kit1️⃣ Finish Setting Up Blink
👥 Create Your Group Structure
👥 Create Your Group Structure

Set up Groups to best support your organization needs as part of developing your Blink instance

Updated this week

Introduction

Users in Blink are placed into Groups that dictate each user's experience.

⚛️ Why create your Group structure?

Every post made into the Feed and every resource added to the Hub has to be assigned an audience that determines who sees it. That audience can be made up of a single Group or multiple Groups. Therefore, using Groups is vital to ensuring each User has access to the messaging and resources they need.

👪 What is a Group?

A Group is a collection of users within Blink. We offer two ways to group users:

  1. Teams

  2. Communities

Teams are the foundation of your organizational structure within Blink. They are how you group your employees together and define what each user sees and has access to throughout Blink. Teams are commonly based off of department, location, or unit and Admins decide who is in what Team- the User is not permitted to modify their Team membership.

Communities are opt-in, open, and discoverable by the User, who can join and leave as they please. They are commonly used for employee resource groups, hobby groups, and shared interest groups.

Read here for more information on Groups.

🔀 How do Users get assigned into Groups?

Blink offers logic-based Group assignment via Dynamic Team Rules. This allows you to automatically route users into the right Groups based on user attributes such as Job Title, Department, Location, etc. We recommend setting these up wherever possible, as they reduce the number of steps needed to set up a new employee when they join your organization.

Group assignments can also be done manually from the Admin panel.

🎨 Who can create Groups?

Only two types of User Roles can create Groups within the Admin Portal: Organization Admins and Content Moderators.

👷 Reporting Teams

One helpful tool for Group management is the ability to leverage automatically-generated Reporting Teams. These are based on Line Manager relationships between Users. Follow the article linked above to learn more about setup and best practices.

💡 Best Practices

Note: By default, an all-encompassing organization-wide Team will automatically be created, which will automatically include all users in your Blink organization.

Best Practice: Start simple! Groups can be changed or renamed at any time. When initially building out Teams for your workforce, we recommend starting with the broadest Teams and then adding smaller and more specific Teams as the need arises.

Best Practice: As a general rule of thumb, the smallest a Team should be is ~15 Users. We've found Teams smaller than that are commonly better facilitated via group chats in our Chat function than by announcement-style Feed posts.

There are a few different ways you can create your Group structure within Blink - it all depends on how your organization is structured and who needs to speak to who. As a best practice, we encourage you to create Teams that mirror your organizational structure so that it is familiar to you and your workforce. Pictured below are examples of the different angles your Teams might take based on location, department, and job title.

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