Yes, we provide comprehensive onboarding support to help you get started with Blink. While we don't assign an implementation manager for our self-serve customers, we offer a range of resources to ensure a smooth setup and launch.
Onboarding Support Resources
Blink Launch Kit:
Access our structured guide that provides step-by-step instructions on setting up and successfully launching Blink within your organization.Onboarding Emails & In-App Guides:
Receive a series of onboarding emails and utilize in-app guides that offer insights and tips tailored to help you navigate Blink's features effectively.Biweekly Live Demo Webinars:
Participate in our live demo webinars held every two weeks, where you can see Blink in action and have your questions addressed in real-time.24/7 Support Team:
Our dedicated support team is available around the clock to assist with any questions or issues you may encounter during your onboarding journey.
How to Get Started
Review the Blink Launch Kit:
Begin with our comprehensive guide to understand best practices for setting up and utilizing Blink effectively.Follow Onboarding Communications:
Engage with our onboarding emails and in-app guides designed to provide step-by-step assistance tailored to your setup process.Attend a Live Demo Webinar:
Register for an upcoming biweekly webinar to gain deeper insights into Blink's functionalities and have your questions answered by our experts.Reach Out for Support:
For any additional assistance, our 24/7 support team is readily available via the Blink app.
Our self-serve onboarding approach is designed to be intuitive and supportive, providing you with all the necessary tools and guidance to launch Blink successfully. Enjoy a smooth and efficient onboarding experience as you enhance your organization's internal communications with Blink!