External hub links, such as those integrated into Blink for accessing third-party systems, may occasionally encounter loading issues, particularly on Android devices. Below, we've outlined the potential reasons for these issues and the steps you can take to resolve them.

When accessing external systems linked via Blink (for example, HR or payroll platforms), you might notice that some links fail to load on Android devices. While these links work on other devices like iOS or desktops, Android users may experience unique challenges. These issues are often caused by the external systems themselves rather than the Blink app.

It's important to understand that Blink acts as a platform to connect you to external systems. If an external hub link isn’t functioning correctly, it indicates that the issue lies with the external system (e.g., its configuration or authentication processes) and not with Blink. In such cases, you will need to coordinate with your organization’s internal IT or HR department as they manage these external platforms and their integrations.

If you encounter issues with external links on your Android device, try these steps:

By following these steps, you can often resolve temporary glitches or conflicts affecting link functionality on Android.