How do I update job titles and line managers in Blink?
Managing employee data, such as job titles and reporting line managers, is a crucial aspect of maintaining accurate and up-to-date information in Blink. Depending on how your user profiles are set up, updates may need to be made externally in Active Directory (AD) or internally through Blink's Admin Portal. Below, we outline the processes for each scenario with step-by-step guidance.
Overview of Employee Updates Workflow
Attributes synced from Active Directory: Field changes must be made directly in AD for updates to reflect in Blink.
Internal updates via Admin Portal: Non-synced fields can be modified within Blink’s Admin Portal, including mass updates or exporting user data for further analysis.
Updating Synced Attributes via Active Directory (AD)
If a user’s fields in Blink are mapped to an AD synchronization, those fields are locked in Blink and cannot be edited directly. To update job titles, reporting line managers, or other synced attributes, follow these steps:
Access the Active Directory system where your organization manages user data.
Locate the user or group of users whose information needs adjustment.
Update the relevant fields, such as Job Title or Reporting Manager.
Save the changes and ensure that the AD sync with Blink is active.
The updates will automatically flow into Blink during the next synchronization cycle.
Managing Employee Attributes in Blink’s Admin Portal
For attributes not locked via AD synchronization, you can directly manage and update information in Blink’s Admin Portal. To update reporting line managers or generate lists of employees, follow these instructions:
Navigate to the Admin Portal and log in with your credentials.
Open the Users tab to view the list of employees.
To generate a list of employees with a specific line manager: - Export the user list by selecting the export option. - Open the exported file and filter it by the “Line Manager” field.
For manual updates: - Select individual employees and edit their details directly. - Alternatively, use the filtered user list to identify employees needing updates and edit their details.
FAQs on Employee Data Updates
Why can’t I update certain fields in Blink directly?
Fields mapped to AD sync are locked in Blink to maintain consistency with your organization’s official records. You will need to update these fields in AD.
How long does it take for AD updates to reflect in Blink?
Typically, changes made in AD will appear in Blink after the next scheduled synchronization. The exact timing can vary depending on your organization’s sync settings.
Can I bulk update employee details in the Admin Portal?
Yes, you can export the user list, make changes, and re-import it if supported, or manually update user profiles one by one.
Related Topics
Configuring AD synchronization in Blink
Exporting and filtering user lists in the Admin Portal
Managing permissions and settings for Admin Portal users