In Blink, you can add users either individually or altogether. You can send Blink invitations via email and/or phone number.
This feature is included with all Blink subscriptions. |
There are two different ways to invite your colleagues to the Blink app: Individually or Bulk Import.
Individually
Select ‘Invite’ in the Blink app - this is only visible to Admins OR go to ‘Admin Panel’
A secondary tab will open
Go to Users
Select (+) 'Invite Users'
Input the following details:
Email address and/or mobile number
If a user has both of these details, they will receive a Blink invitation to your org by both email and text message
First and last name
Select the Team(s) they’re to be part of. This will dictate what they see in the Blink Feed, Hub and Channels in Chats
Job title
Department
Employee ID
Select ‘Send Invitation’ to push the invitation OR ‘Invite and add another’ if you’d like to rinse and repeat for more users
Bulk Import
Go to 'Admin Panel'
A secondary tab will open
Go to Users
Select 'Bulk Update'
Select 'New Update'
Select 'Import New Users' and 'Begin New Import'
Add the Teams you want to add new users to. Tip! Ensure you have added all the Teams you want in your organization before proceeding with these steps
Select 'Next'
Download the Excel template and open it on your computer and do not close your browser
If you're prompted to 'Edit', please select so you can make changes
For the Template, we need the below employee information:
First name and last name
Email address and/or mobile number with country code, e.g. +44XXXXXXXXXX
Job title
Employee ID
Once inputted, scroll across and place an [X] in the Team columns you want this user to be in, e.g. an X in the columns for All Staff, Operations and London
Rinse and repeat this process for all employees until you are ready to upload
Save any changes to the Excel file
Go back to 'Admin Panel' - The Excel screen should still be open
Select 'Next'
Upload your updated User Template file and assign a name so you know which users are in there
Select 'Upload'
If there are any errors, Blink will tell you the Excel row and error message
Please make the appropriate edits to your User Template file and re-upload
Once you have made your changes and it has successfully uploaded, trigger invitations as-and-when you are ready.
Hover your mouse over the import and select 'Send Invites'
This will trigger an invitation to the email address and/or mobile number you have provided
💡 Helpful Hint
Are you wanting to invite different user groups at different times? Download multiple templates and upload them separately. You can then trigger invitations for these user groups per your timeframes.
Encountering an error message? Check out this article. |