How to activate or deactivate a Mandatory Read

  Administrators have the ability to make a Mandatory Read active or inactive.

Just so you know...

If a Mandatory Read is inactive, it will NOT ask the users to confirm they have read the Page, but it will still be visible in the Hub.

If a Mandatory Read is re-activated, the previous data collected on who has confirmed a Mandatory Read is NOT lost! 

This data is still visible from within the Admin dashboard and users who have not confirmed will immediately be notified on re-activation.

When a Mandatory Read is re-activated, we recommend that a Reminder is sent to the audience so any users who have not confirmed the Mandatory Read will be notified again.

  1. Select the Mandatory Read you wish to make inactive
  2. Click Edit
  3. Turn OFF the toggle for the Mandatory Read
  4. Click Update
  5. Click Proceed
  6. Your Mandatory Read is now inactive


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Florence is the author of this solution article.

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