How to activate or deactivate a Mandatory Read

Introduction

Administrators have the ability to make a Mandatory Read active or inactive. If a Mandatory Read is inactive, it will NOT ask the users to confirm they have read the Page, but it will still be visible in the Hub. When a Mandatory Read is re-activated, we recommend that a Reminder is sent to the audience so any users who have not confirmed the Mandatory Read will be notified again

Only Organization Admins and Content Moderators can make Mandatory Reads inactive or active.

This article will cover:

  • Making a Mandatory Read inactive
  • Making a Mandatory Read active
  • FAQs
Making a Mandatory Read inactive
  1. Select the Mandatory Read you wish to make inactive
  2. Click Edit
  3. Within the Page Properties will be an option for Mandatory Read
  4. Turn the Toggle off
  5. Click Update
  6. The Mandatory Read is now inactive
Making a Mandatory Read active
  1. Select the Mandatory Read you wish to make inactive
  2. Click Edit
  3. Within the Page Properties will be an option for Mandatory Read
  4. Turn the Toggle on
  5. Click Update
  6. The Mandatory Read is now active

FAQs

What happens to the data?

If a Mandatory Read is re-activated, the previous data collected on who has confirmed a Mandatory Read is NOT lost. This data is still visible from within the Admin dashboard and users who have not confirmed will immediately be notified on re-activation.

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