Understanding user roles is key to getting the most out of Blink.
There are a few different role types on Blink
Basic users - this will be the majority of your users. They only have access to the main Blink app, so the Feed, Chats, Directory and Hub
Team Admins - they have access to the ‘Admin Panel’, but a restricted view of only the users within the Teams they’re part of. They can help you manage your organization on a local-level. We often see Team Leads, Supervisors and Managers take on this role
Content Creator - A group also has the option of assigning users to be a Content Creator. This will apply at a group level ONLY. The Content Creator role allows users to create and manage team level content creation without any user management abilities
Content moderator - they have access to the ‘Admin Panel’, and can manage all content across the organization, including the Hub and Feed content
Organization admin - these are our main users (like you!), who have unrestricted access to all parts of the ‘Admin Panel’
People admin - People administrators have a limited set of organisation administrator capabilities. They are able to complete moderation & user management tasks but without any Hub administration abilities
Support admin - Support administrators are granted view only access to users and teams, with the extra ability to create support tickets
💡 Helpful Hint Need more information on user roles and permissions? Check out this article on roles and permissions |
You can manager a user's role even after you've invited the user through the Admin Panel:
Go to the "Users" module and search for/select the desired user
Scroll down to "Role" at the bottom
Select the drop-down
Click on the role you'd like to assign
Save your changes.
'Group Admins' and 'Content Creators' can be assigned via the Groups section of the Admin Panel as well:
Select the Group
Click the three dots (...) next to the user
Grant Group Admin or Content Creator permissions as desired