Key Benefits
One home for every conversation. Keep work chats organized and separate from personal life, no personal numbers needed
Reach everyone instantly. Message your whole team or specific groups in real time, whether they are at a desk or out in the field
Built for business. Admin controls, visibility, security and structure to cut out the chat chaos and create alignment.
Ready? Let's get started
Click Chats > Create > Create chat to access the chat creation modal
Pick members from existing users or invite new users using the audience picker
Set an optional chat title and description to help you find the right chat in future (recommended if your chat has >2 members!)
Send your first message!
What's next?
Discover the differences between channels vs chats and create a group channel →
FAQs
Can you react to chat messages
Can you react to chat messages
Yes you can reply to chat messages or react with any chosen emoji, which encourages engagement with and acknowledgement of the conversation. see this guide for more details
Are chats private and secure?
Are chats private and secure?
Absolutely, Blink powers chats for some of the largest organizations in the world and we have robust security standards in place such as ISO27001 and SOCII.
View our chat privacy one pager
Visit our Trust Centre
Do chats work offline?
Do chats work offline?
Yes! View chat history and send messages as normal while offline. You'll see a little clock symbol against messages that are queued to deliver when you're back online. This will disappear when the message is successfully sent.

