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💬 Start Chatting

All the simplicity of WhatsApp, built for business. Blink brings all of your business conversations in one organised, secure branded space with the control and visibility you actually need to run your team and stay aligned.

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Written by Lauren Burns
Updated today

Key Benefits

  • One home for every conversation. Keep work chats organized and separate from personal life, no personal numbers needed

  • Reach everyone instantly. Message your whole team or specific groups in real time, whether they are at a desk or out in the field

  • Built for business. Admin controls, visibility, security and structure to cut out the chat chaos and create alignment.

Ready? Let's get started

  1. Click Chats > Create > Create chat to access the chat creation modal

  2. Pick members from existing users or invite new users using the audience picker

  3. Set an optional chat title and description to help you find the right chat in future (recommended if your chat has >2 members!)

  4. Send your first message!

What's next?

Discover the differences between channels vs chats and create a group channel →


FAQs

What is the difference between a private chat and a channel

Read the guide here

Can you react to chat messages

Yes you can reply to chat messages or react with any chosen emoji, which encourages engagement with and acknowledgement of the conversation. see this guide for more details

Are chats private and secure?

Absolutely, Blink powers chats for some of the largest organizations in the world and we have robust security standards in place such as ISO27001 and SOCII.

Visit our Trust Centre

How are users notified about a new chat message?

Learn more about managing notifications

Can I turn read receipts on/off?

Yes, check out this article to learn all about read receipts setup

Do chats work offline?

Yes! View chat history and send messages as normal while offline. You'll see a little clock symbol against messages that are queued to deliver when you're back online. This will disappear when the message is successfully sent.


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