Blink

Use the Admin panel to add a user to a group

Adding users to a group

With dynamic teams, users are automatically added and removed from teams based on their user profile.

Establish the permissions available to your teams for posting and other actions in Blink.

Information on synching teams externally and troubleshooting

A collection of users grouped together in one of two types of group - a team or community.

Build the foundation for your Blink structure by creating and managing groups.

Moving the conversation from a channel to a community group

Examples for grouping your users and optimising Blink.

Create relevant communities for everyone through visibility rules

Find answers and get help from Intercom Support and Community Experts

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Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

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