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Blink Lens

Use Blink Lens as your AI analytics agent – including sentiment analysis and thematic analysis

Written by Thomas Rafferty

📊 Blink Lens is available for the Blink IQ Gold Tier. Learn more about how to upgrade your Blink IQ tier here.

Blink Lens is a powerful AI tool which will analyse your Blink data using natural language queries.

Getting started with Blink Lens

  • Open the Home screen of Blink IQ from the admin panel

  • Under ‘Blink Lens’, select a data model (if you know which kind of data you are looking to search – for example, ‘Feed posts’) – or, select Auto Mode and the AI will select the model based on your query

  • Ask a question of the AI in natural language – for the best results, add a timeframe and business area, so the AI knows where to focus its effort

  • Example queries include:

    • ‘How many users are in Activated status in my organisation’?

    • ‘How many feed posts were sent to the Marketing group in the last week’?

    • ‘Which users have posted the most comments over the last two weeks’?

    • ‘How has the rate of app opens changed for the Operations group over the last three months’?

  • Blink Lens will process your query – this may take up to a minute, as the AI searches through all the relevant data and synthesises the results

  • Finally, Blink Lens will provide you with your answer!

Using Blink Lens for sentiment analysis and thematic analysis

Blink Lens performs well at synthesising large amounts of text-based data. One of its main use cases is for pulling out sentiment and themes from your Feed and Comments data.

Your employees are discussing various topics every day on the feed and comments – Blink Lens can help you to leverage this data to understand what matters to your employees, how they feel about key topics and organisational changes, and what their overall sentiment is at any given time.

Here’s how:

  • Open the Home screen of Blink IQ from the admin panel

  • Under ‘Blink Lens’, select the ‘Feed posts’ or ‘Feed comments’ data model

  • Ask a question like:

    • ‘What are the main topics users have been discussing on the feed in the last week in the All Company group’?

    • ‘Analyse the sentiment expressed in the content of feed posts for the last week’

    • ‘Analyse the themes discussed in the content of comments for the last week’

  • Blink Lens will pull out all the feed or comments data, synthesise it, and provide you with a summarised version of what has been discussed!

Note: Blink Lens is AI and can make mistakes. For the best results, be as specific as possible in your questions. Blink Lens cannot infer any details that are not captured in your Blink data. For the most reliable statistics that you will want to revisit over time, use Blink IQ dashboards.

📊 You can get access to Blink Lens by upgrading to Blink IQ Gold – find out more here.


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