Blink

Ana Mason

frequent questions and general troubleshooting assistance

This problem is usually caused by a user being adding to a duplicate organization

A brief overview of the Mobile and Desktop instances of Blink as well as an explanation of the available features

Users may need to whitelist Blink with their email provider to receive emails.

What to do when your Blink account has been restricted

Troubleshooting common OTP issues and errors

How and when users need to report content/other users

How to tell important/recent chats from the others in your inbox.

How to navigate the Billing section to create and/or update your Blink subscription in the Admin Panel

Helpful resources to get to know Blink and help you decide if it's the right fit for your organization.

A review of all the information you need about your Blink trial

User requirements for the Blink mobile application

Provides list of supported languages and how to request a new one to be added

Looking to change the sorting from alphabetical order to something else.

When people leave another organization on Blink, return to a Blink employer, or work for more than one company on Blink

Assists with common error messages admins may receive when trying to add a new user

When an invite is sent you cannot reinvite that user for another hour.

Changing a page from a mandatory read to just a normal page in the Hub

Assistance with clearing cache to help with app

DAS Web is a third-party app provider that some organizations use. The Blink team is unable to assist with questions regarding this system