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🧠 Publish Company Knowledge

So that everyone knows where to find it

L
Written by Lauren Burns
Updated today

Important company knowledge has a way of getting lost across email threads, shared drives, someone’s desktop, someone's head...

The Hub is where you publish it once and keep it current: from policies and onboarding docs to how-to guides and links to your key systems. Because access is tied to Groups, every employee sees only what’s relevant to their role. No more hunting. No more outdated versions.

Key Benefits

  • One single place for all company knowledge

  • No more time wasted hunting through email threads or shared drives.

  • Audience-controlled so each person only sees relevant content.

  • Always up to date publish once and set content refresh reminders so everyone always sees the latest version.

Get Started

Creating a page

Hub pages are Blink’s built-in content editor. They let you create rich, structured content without uploading Word docs or PDFs (although you can do that too!) and they always show the latest version to every reader.

When setting up your trial you can access this from hub guide, but you can also find at any time from the Content Studio in the Admin portal.

  1. Add your content

    • Give the page a clear title. Add a banner image if you have one (recommended: 1840 × 750 px).

    • Use the editor to add text, images, attachments, links, videos (YouTube or Vimeo), and tables.

    • Note: attachments and images have a 25 MB upload limit per file.

  2. Preview, assign an audience, and publish

    • Click Preview Page to check how it looks on mobile and desktop.

    • Assign your audience — choose the Teams or Communities who should have access.

    • Click Publish. Readers will always see the latest published version.

Add a Quick Link for this page

Quick Links surface your most important Hub content at the top of the Hub and in the Feed sidebar on desktop, so it’s always one tap away. Keep it to a maximum of 10 Quick Links to make sure they stay useful.

  • In Content Studio, go to Hub and find the published page you want to link.

  • Click the three-dot menu icon on the right-hand side of the page’s row

  • Select Create quick link from the dropdown and you're done.

  • Confirm it’s showing

    • The quick link will now appear at the top of the Hub for everyone in the page’s audience

    • It also displays in the Feed quick links widget if set

    • A yellow lightning bolt icon will also appear next to the page in Content studio to show which items are quick linked

    • It also displays in the Feed sidebar on desktop and web.

Sharing a page link to the Feed

Sharing a Hub page to the Feed lets you actively notify your audience that new or updated content is available, rather than waiting for them to find it.

You can do this upon publication by toggling Share to Feed to on before clicking Publish, or at any time by clicking the three-dot menu on an existing Hub page in the hub or in Admin Portal Content Studio.

Choose an audience - note this must be an audience this hub item is shared with and you have permission to post to - and add a message before posting.


What’s next

Mark a page as a Mandatory Read for policies that everyone must acknowledge.

If a Hub page contains content your team is required to read and confirm such as a new policy, a safety update, or a compliance document, you can turn it into a Mandatory Read with full acknowledgement tracking.

FAQs

What types of content can I add to a Hub page

Pages support text, images, attachments (up to 25 MB), links to external URLs or other Hub items, YouTube and Vimeo videos, and tables. Read more: All about Pages

Can different teams see different Hub content?

Yes, every piece of Hub content is assigned an audience when published. Only members of those Teams or Communities can see it, so each person’s Hub is tailored to their role. Read more: What is the Hub?

Can I upload PDFs or Word documents instead of creating pages?

Yes you can upload documents directly to the Hub as attachments. Pages do have the added benefit of always show the latest version and are easier to update without re-uploading.

How many Quick Links should I create?

We recommend a maximum of 10. Save them for the content your team accesses most often. Read more: Quick Links

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