How to Download, or access, the Blink app!

Introduction

This article is aimed at helping users get access to Blink but won't cover how to sign in, to get that please click here.



This article will cover:

  • Installing Blink on Android
  • Installing Blink on iOS
  • Installing Blink on Desktop
  • Accessing Blink through the Webapp
  • Troubleshooting problems installing Blink
Android
  1. Firstly, click this link on your Android device: Download Blink on Android. This will take you to the Google Play Store page.
  2. Then, click Install, and Blink will start Installing.
  3. Once Blink is installed you will then need to sign in, or register.  Sign in to, or register, for Blink This link will help you sign in.
iOS
  1. To install on iOS you should click this link on your iOS device: Download Blink to your iOS device. This will take you to the Apple Play Store.
  2. Then click Install, in a couple of seconds Blink should be ready to access.
  3. Once Blink is installed you will then need to sign in, or register!  Sign in to, or register, for Blink This link will help you sign in.
Desktop
  1. Head to this link, and scroll down to find the matching Operating System for your device. Download Blink
  2. Click the Black Box and wait for Blink to install!
  3. Once Blink is installed you will then need to sign in, or register!  Sign in to, or register, for Blink This link will help you sign in.
Webapp
  1. Click this link to access Blink app.joinblink.com
  2. Once Blink is opened you will then need to sign in, or register!  Sign in to, or register, for Blink This link will help you sign in.

Troubleshooting

Storage issues on iOS

If you are running out of storage on your mobile device you may need to clear either photos, videos, or other apps that you don't use. To delete apps, click here, to delete photos or videos, click here. Of course, we do completely understand if you aren't comfortable with clearing your space on your device that way so if you aren't feel free to access the web app or Desktop app.

Apple ID issues

If like most people, you have a lot of different emails or passwords and you can't remember them all you may run into an issue where you need to sign in to your Apple Account to install Blink but you can't remember either detail. If you click here you will be able to get help in resetting your password.

Storage issues on Android

If you are running out of storage on your mobile device you may need to clear either photos, videos, or other apps that you don't use. To delete apps, click here, to delete photos or videos, click here. Of course, we do completely understand if you aren't comfortable with clearing your space on your device that way so if you aren't feel free to access the web app or Desktop app.

I am being asked to enter payment details

Blink is free to an end user, this is a common occurrence on the Google Play Store.Every now and then a pop up will appear asking you to enter your payment details if you haven't entered them onto the Play Store previously. Blink is free to all end users as the licenses are paid for by your organisation. There will be an option to press Skip in the bottom right, click that and Blink will start installing

Apps won't install from the Google Play Store

If the Blink app won't install, and other apps won't install either, then there is an easy fix.

  1. Open the system settings
  2. Find where it says 'Apps' and open it
  3. You will find a list of your apps installed on your device (if you click 'Apps' and don't see this you may see an option to click 'Apps' again to find the list).
  4. Search for or find 'Google Play Store' and click on it, this will open a new page.
  5. If followed correctly there will be an option labelled 'Storage', click that.
  6. Click 'Clear data' and 'Clear cache'. This will require you to sign in but you will not lose any information, your apps will remain, and the 'Google Play Store' may even run smoother.
  7. Head back to the Google Play Store and Blink, and all your other apps will start installing again.

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