Blink

Blink Assist

Blink Assist: User Guide

Margaret Greer

Antonio Garcia

Laurence Carver

App features, basic navigation, and common topics to help new users get started

User Guide

Join Blink via your invite, QR code poster or starter pack

Accepting your invite to join Blink

Instructions for downloading Blink for both mobile and desktop

How to Download Blink

Signing in to Blink

Overview of the app and it's 4 main features: Feed, Chats, Directory, and Hub

Getting to Know Your Blink App

Logging out of the Blink app on multiple platforms

Log out of the Blink app

Finding content on your Blink via the search function

Searching Blink

Helping line managers get their direct reports signed up to Blink.

Activating my direct reports

Get creative and share your moments with Blink's Stories!

Stories: A User Guide

Let's Get Started!

Helps users make changes to their existing profile.

How do I edit my profile?

Protect user privacy by making sensitive information unavailable to others in the organisation

How do I hide my contact details?

Update your time preferences based on your current location

How to set or change your time zone

a brief overview of all our current notification types for iOS, Android, and Desktop options

Notifications by Device

When and how to update user status to show as away, in snooze, or in do-not-disturb mode.

Updating your status

Set and control user preferences in Blink

Updating your preferences

Instructions for linking your Microsoft/Google profile to Blink so you can access your calendar and files in one spot

Integrating external calendar and search to Blink

Setting up & displaying personal pronouns

Pronouns

My Profile & Settings

A basic introduction to the feed and creating feed content

The Feed: How to post, what can I post?

Best practices and tips for creating posts users will want to read

Creating Engaging Feed Posts

Options for customizing a feed post to best deliver your message

Formatting Feed Posts

Tips for adding images/videos to your posts and throughout your Blink instance

Adding images to your Feed post

Make your post appear before others in the feed

Boost

Featured Feed Posts

Select a reaction for a post in your Feed.

Reacting to a post

Using categories on feed posts and how/when to use each type

Categories: What are they?

Add additional groups to your post's audience

Expanding the audience of a feed post

Feed Post Analytics for Basic Users

Filter the feed posts by the team it was shared with, who it was shared by, or the category it was shared in

Filter the Feed

Finding relevant comments, turning comments on/off on a post, and how to follow/unfollow posts

All about comments

How to use Youtube to Live Stream on you Blink app

Live Stream on Blink

Choose your image layout and review your post to share high quality content with your audience.

Curating your feed posts

Live Streaming (RTMP)

Live streaming your Zoom meeting

Live streaming from OBS

Live streaming your Microsoft Teams meeting

Use our polls function to drive engagement and user insight.

A User Guide to Polls on Blink

The Feed

Find Your Profile

Locate other users within your organization by using the Direcotry feature

Find someone you know on Blink

Locating and reviewing user profiles in the Connect feature

How do I view someone’s profile?

A feature that makes locating important contacts, like your line manager, easier than ever on your mobile app.

My Contacts

All of your groups appear in the 'Groups' menu, making it easier to find teams and communities you're a member of.

Find your groups

Engage with your groups on their dedicated homepage.

Group homepages

Find groups you joined and discover new ones

Groups on Blink

Groups

What is the Hub?

Assistance with using a Hub feature to view pay slips through Blink

Viewing your pay slips from the Hub

Hub Videos

Like the desktop where you see Quick links to the side of the Feed, you can see your recently opened hub items on the first page of mobile.

Suggested For You

Blink's open shifts tool enables users to view available shifts, request shifts, and view shifts allocated to them.

Open Shifts 2.0 for Users

The Hub 

Updating and managing notification preferences for all users

Managing Notifications

Where to find the notification centre and how to best utilize this feature

What is the Notification Centre

Using the do-not-disturb option to stop notifications

Do Not Disturb

What the snooze option is and how users may utilize this feature

Snooze

Notifications

Differences between chats and channels as well as how all users can best utilize each feature

Chats and Channels

How chat admins are assigned and what to do when there isn't an admin in the chat

Chat Admins

Restrict messaging privileges as an organization admin

Control who can send a message

Users can organize their chat inbox to avoid losing site of the more important conversations

Managing your inbox

Mention someone

Mark chats/channels as "favorites" to separate them from the main inbox

Favorites

Chat Likes

Send quick updates or check-ins with voice notes in chat

Voice Notes in Blink

Chats

Create a custom design with text, images, and links

Guides

Product Releases

Home

Blog

Blink Launch Kit

About

Webinars

Developers

Terms

Privacy

Resources

Support

Company

Open app

Find answers and get help from Intercom Support and Community Experts

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